Returns / Refunds / Cancellation Policy
Goods must be returned unused and in their original sealed packaging within 7 days together
with the original receipt and reference number of the transaction. Also a full written description
of the reason for the return is also required to be enclosed with the returned item.
Cancellation of order/s must be notified to the company in writing by fax or email within 48hours
of the placement of the order
Delivery / Shipping CD`s
All Delivery and Shipping is charged extra. Allow 28 days for Delivery
Delivery is by Royal Mail 1st Class. Certificate of postage is obtained for each item shipped.
Shipping Costs Per Single CD.
NOTE:
ALL CD`s ARE SHIPPED ONLY AS SINGLE ITEMS
1st Class UK £1.28. Air EU £1.86 Air World £2.37
Currency
All prices displayed are in UK POUNDS STERLING. All transactions are in UK POUNDS STERLING and
are based on the current rate of exchange. All prices are clearly displayed for both the Crocodile
Music Library and Crocodile Records Retail Sales
Prices and Taxes
Retail Sales
Retail prices of CD`s displayed are each INCLUSIVE OF UK Value Added Tax ( VAT ) of 17.5%
Crocodile Music Pro Sales
All other Crocodile Music Products and Services EXCLUDE UK Value Added Tax ( VAT ) of 15%.
This will be added to each transaction as appropriate.
Payment in Advance
Payment for all Crocodile Music and Crocodile Records products and services is in advance via EPDQ.
For established account customers payment is strictly 30 days from the date of invoice. Failure to remit
payment 30 days from date of invoice will incurr an additional monthly surcharge of 5% of the total value
of each unpaid invoice. This charge will automatically be added to each monthly statement where appropriate.
Export Restrictions
The company is not aware of any export restrictions relating to the supply of its goods or services to
any country worldwide
Private Policy
All transactions and correspondence written and emailed to the company are demend by the company to
be confidential and will not be used or passed on to a third party.The company however may from time to
time contact exsisting customers to notify the release of new products.